At pk17, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect from Pakistani players, why we collect it, how it is used, who it is shared with, and the rights you hold over your own data.
pk17 ("we", "us", "our") operates the online casino and sports betting platform available at pk17.pro, serving Pakistani players with casino games, live dealer tables, cricket and PSL betting, and instant PKR payment solutions including JazzCash and EasyPaisa. As the operator of this platform, pk17 acts as the data controller responsible for the personal information you provide when you register, deposit, play, or otherwise interact with our services.
This Privacy Policy sets out, in plain terms, the categories of personal data pk17 collects, the purposes for which that data is processed, the circumstances in which it may be shared with third parties, the security measures we apply to protect it, and the rights you hold as a data subject. This policy should be read alongside our Terms & Conditions, which govern your overall use of the pk17 platform.
We are committed to complying with applicable international data protection standards and the data governance obligations imposed by our operating licence. If you have any questions about this policy at any time, you can reach our data protection contact via [email protected].
pk17 collects personal data through several channels — directly from you during registration and account management, automatically as you navigate the platform, and from third-party service providers involved in identity verification and payment processing. The following table summarises the main categories of personal data we collect:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Provided by you at registration or KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account number, bank name (HBL, UBL, Meezan), transaction history, deposit and withdrawal records | Provided by you; collected via payment processors |
| Identity Documents | CNIC scan or photograph, selfie for liveness check, proof of address | Uploaded by you during KYC verification |
| Technical Data | IP address, browser type and version, device model, operating system, session timestamps | Collected automatically via platform cookies and server logs |
| Usage Data | Games played, bets placed, win/loss history, session duration, pages visited, bonus participation | Collected automatically as you use the platform |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Generated when you contact pk17 support |
| Marketing Preferences | Opt-in or opt-out status for promotional emails and SMS notifications | Provided by you via account settings |
pk17 does not collect any special category data (such as health information, biometric data beyond liveness verification, or political opinions) unless specifically required by our responsible gaming obligations — for example, where a player discloses a gambling problem during a self-exclusion request. Such sensitive disclosures are handled with the highest level of confidentiality.
pk17 processes your personal data only for clearly defined, legitimate purposes. We do not process your data in ways that are incompatible with those original purposes. The primary purposes for which pk17 uses your personal information are as follows:
Every instance of data processing by pk17 is grounded in one or more of the following recognised legal bases:
pk17 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. However, in order to operate the platform and comply with our legal obligations, we share personal data with the following categories of trusted third-party service providers:
All third-party service providers engaged by pk17 are contractually required to process your personal data only for the purposes specified, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection standards. pk17 does not authorise any third party to use your data for their own independent marketing or commercial purposes.
pk17 uses cookies and similar tracking technologies on its website and platform to enhance your experience, maintain session security, and gather analytics data. The types of cookies used by pk17 include:
You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the performance or availability of some platform features. pk17 does not use cookies to track your activity on third-party websites outside of the pk17 platform.
pk17 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:
At the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders it permanently unidentifiable. Where anonymisation is used rather than deletion, the resulting data may be retained indefinitely for aggregate statistical analysis.
pk17 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
As a data subject whose personal information is processed by pk17, you hold the following rights. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". pk17 will respond within 30 calendar days.
Request a copy of all personal data pk17 holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data held in your pk17 account.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Request that pk17 restricts processing of your data in certain circumstances while a dispute or objection is being resolved.
Receive your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
Object to processing carried out on the basis of legitimate interests, including direct marketing communications at any time.
pk17 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor — whether through a fraudulent registration or otherwise — we will immediately close the relevant account, void all associated transactions, and permanently delete the data in question.
If you are a parent or guardian and believe that a minor under your care has registered on or accessed the pk17 platform, please contact us immediately at [email protected]. We will investigate the matter as a priority and take all appropriate action. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
pk17 is operated under an international gaming licence, and some of the third-party service providers we use — including KYC verification partners, game studios, and fraud detection platforms — may be located outside Pakistan. As a result, your personal data may be transferred to and processed in jurisdictions other than your country of residence.
Where such transfers occur, pk17 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to jurisdictions that maintain adequate data protection frameworks.
By using pk17 and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to other jurisdictions as described above, where necessary to provide the services you have requested.
pk17 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. The revised policy will always be available at pk17.pro/privacy-policy, and the "Last Updated" date at the top of this document will reflect the date of the most recent revision.
Where a change is material — meaning it significantly affects how we collect or use your personal data — pk17 will notify you by email or via an in-platform notification at least seven (7) days before the change takes effect. For minor or non-material updates, the revised policy takes effect upon publication.
We encourage you to review this Privacy Policy periodically to stay informed about how pk17 is protecting your information. Your continued use of the pk17 platform after any amendment takes effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk17 processes your personal data, please get in touch with our data protection team:
For responsible gaming concerns, self-exclusion requests, or to report suspected underage access, please use the same contact details with the relevant subject line and your request will be prioritised by our team.
Six core principles that guide every data decision made at pk17 — because every Pakistani player deserves to know their information is safe.
All sensitive personal data stored in pk17's databases — including your CNIC number and financial account identifiers — is encrypted using AES-256 standard, the same level used by international financial institutions.
pk17 never sells, rents, or trades your personal information to unaffiliated third parties for commercial gain. Your data is used solely to operate your account, process payments, and keep the platform secure.
You decide whether pk17 contacts you with promotions, bonus offers, or PSL betting alerts. Opt-in and opt-out controls are available directly from your account dashboard with immediate effect — no waiting period.
Identity verification at pk17 is a regulatory necessity, not optional surveillance. We tell you exactly what documents are needed, why they are required, and how long they are retained. KYC data is never used for profiling or advertising.
pk17 does not hold your data indefinitely. Clear retention periods apply to every category of personal information, and data is securely deleted or anonymised once those periods expire and no legal obligation requires continued storage.
Whether you want to access, correct, restrict, or delete your personal data, pk17 commits to acknowledging your request within 48 hours and providing a full response within 30 calendar days — no bureaucratic delays.
With a clear understanding of how pk17 handles your personal information, you can focus on what matters — cricket betting, live casino games, and instant PKR payouts. 21+ only. Play responsibly.